Your Trusted Partner in Health and Wellness
Amit Medical Group consists of fully accredited 40 year old Grimshaw Street Medical Clinic and a newly established Plenty Road Health Services. Together we are your destination for convenient and comprehensive patient care.
We offer:
Amit Medical Group, based in Bundoora and in South Morang, Victoria, offers high-quality, holistic primary medical care through the clinics Grimshaw St. Medical Clinic and Plenty Road Health Services. Our modern facilities include on-site pathology, allied health services. We partner with various providers, including physiotherapists, mental health services, a denture clinic, and dietitians, ensuring comprehensive and coordinated care for their patients. Their commitment to family and community care is reflected in their wide range of services, from chronic care management to vaccinations and mental health support.
Our team of dedicated General Practitioners (GPs) are here to transform your health journey. Developing a long-term relationship with a GP you trust is essential for your overall health and here at Amit Medical Group, you can find someone you will feel comfortable with and can openly discuss your health concerns.
Our GPs are your health partners, from routine check-ups to managing chronic conditions, they’ve got you covered. Stay ahead of health issues! We emphasise prevention through regular screenings and personalised advice. Our GPs combine medical expertise with warmth. You’ll feel right at home.
Use our online bookings to make your next appointment fast and conveniently, any time of day. If your appointment type is not available online, or you want to know more details, please phone the practice to book:
Grimshaw Street Medical Clinic: (03) 9467 5541
Plenty Road Health Services: (03) 8407 1400
We have extensive experience in general practice, catering to patients of all age groups. Below are some of the services we offer. Feel free to reach out for additional details or inquire about other services we provide.
Provides a framework for the assessment of patient's overall well-being.
Comprehensive medical checks to ensure that an employee is physically capable of performing.
Regular health checks in Indigenous communities aim to identify and treat diseases early, improving their health outcomes.
There are many different options available for contraception.
Includes preventative health care, chronic disease management and bowel cancer screening.
We offer tailored support for stress-related challenges and mental health issues, ensuring proper assessment and treatment.
Routine government childhood immunisations are available at our clinic.
Family planning, preventative health care, chronic disease management and cervical screening.
Doctors at this clinic offer mixed billing, and Fees are payable in full at the time of consultation by cash or EFTPOS (preferred).
Our standard billing policy is displayed in the reception area of the surgery and other costs are available prior to procedures.
If you have any difficulty in paying our fees, please discuss it with us.
Who is Bulk Billed at our practice?
Pensioners, Health Care Card Holders, Veterans Affairs, children under 16 are bulk billed.
We are here for you 7 days a week, Monday to Sunday. Please call us during business hours to schedule an appointment or book online. You can book into the Doctor of your choice at the first available appointment. If your need is urgent, please tell the receptionist who will arrange a Doctor to fit you in. We can get extremely busy, so if you cannot keep an appointment, please call and advise reception as soon as possible, so we can give it to someone else. We prefer all patients to make appointments if possible. Every effort will be made to accommodate your preferred time. If you have a complex problem or required more than two people to be seen by the Doctor, please inform us so that adequate time can be allocated. Emergencies will always be given priority.
Cancellation
We understand that from time to time that emergencies may occur or things come up and are out of your control. We would appreciate you letting us know at your earliest if you need to cancel your appointment at least 2 hours prior to your GP appointment must be provided.
Failure in letting us know, may result in you occurring a cancellation fee of $40. We thank you for your understanding in this matter.
GP-Telehealth | Phone Consultation
All our doctors can do consultations over the phone or via Video Conferencing.
Please book in HotDoc or call our reception to find out if you need a phone/ video
appointment.
Walk-in Appointments
Our clinic accepts walk-in, and you will be triaged by the reception.
Electronic Communication
Email: Our practice does not communicate with patients via email unless for an
emergency purpose. Patients need to establish the correct identity and complete an
email communication consent form.
SMS: We use HotDoc for our online appointment booking, and for automated SMS
communication to send appointment reminders, clinical reminders, payment
requests, and health campaigns.
Only Emergency phone calls will be put through to the doctor on duty. Our doctor's prefer not to consult over the phone. Please come into the clinic if possible.
The clinic has access to The Doctor’s Priority Line at the Translating & Interpreting Service, also known as TIS National, which provides immediate telephone interpreting assistance 24 hours a day, seven days a week, from a pool of over 1750 interpreters with access to a wide range of languages.
An appointment must be made to see a doctor when you require prescriptions and referrals.
Continual referrals can only be requested during the consultation with your doctor. All referrals must be written before you see the specialist. It is illegal for any doctor to
write a referral after the specialist has seen you.
Repeat prescriptions/ referrals will not be done without an appointment, unless by special arrangement with your regular GP, all patients on regular medication are required to be monitored by a doctor.
Out-of-pocket cost: When you doctor provides you the referral to another health care provider (Third-party referrals), please be aware that most of the healthcare providers have an out-of-pocket cost (GAP fee) which your doctor can advise you during the consultation. You can also directly contact the third party to inquire about the fees.
Your medical records are a confidential document. It is the policy of this practice to always maintain the security of personal health information and to ensure that this information is only available to authorized members of staff. We abide by the 10 National Privacy Principles available at: https://www.privacy.gov.au
Your confidentiality and personnel records will be always respected and treated with the greatest of care. However, it helps the reception staff if you can indicate if your problem is urgent. You do not need to give any details of your problem. You can obtain a copy of our complete policy from the receptionist.
If you have a health-related complaint, please do not hesitate to talk to us. Please contact our friendly reception staff for more information. We assure you that all your concerns and feedback will be treated with respect, dealt with in a timely manner, and we will maintain confidentiality of the parties involved.
If our service fails to meet your expectations, we would like to hear about it. Please feel free to talk to your doctor or receptionist. You may prefer to write to us. We take your concerns, suggestions, and complaints seriously.
Health complaints commissioner
Telephone: 1300 582 113
Web: https://hcc.vic.gov.au
Postal address:
Level 26, 570 Bourke Street
Melbourne, Victoria 3000
Complaints that relate to privacy issues or concerns that cannot be resolved internally are to be directed to the Office of the Australian Information Commissioner (OAIC).
Office of the Australian Information Commissioner
Telephone: 1300 363 992
Postal Address: GPO Box 5218, Sydney NSW 2001<br>
Web: https://www.oaic.gov.au
If you have any concern, we would like to hear about it. Please feel free to talk to any of our Doctors or practice staff, in confidence. An appointment can be made at your convenience, we are here to help.
Our foundation is built on accountability, transparency, and patient-centred care. We prioritize our patients' needs and safety, ensuring empathy and integrity in every decision that we make.
We strive to perform at a level that provides outstanding, innovative, ethically appropriate quality outcomes. Our general practitioners and staff endeavor to continue to engage in various professional educational activities and inspire, motivate fellow team members.
We push ourselves to create a professional work environment that upholds personal integrity, ethics, responsibility, and accountability. We adhere to the highest professional standards at all times in our professional activities and approach to our patients' care and wellbeing.
We respect and value each & every individuals irrespective of their social-economic status or ethnic backgrounds, and treat them without prejudice. We honor and celebrate the diverse experience & knowledge that diverse people bring to Grimshaw Street Medical Clinic.
To provide you with the highest level of service, we partner with reliable providers to ensure you get quality care.
We are committed to create trustworthy and long-lasting relationships with the community through our services.
585-587 Grimshaw Street, Bundoora,
VIC 3083 (Entrance via Doidge St)
Phone: (03) 9467 5541
Email: reception@grimshawstclinic.com.au
Monday to Friday 8:00am—6:00pm
Saturday and Sunday: 8:00am—4:00pm
Public Holidays: Closed
784 Plenty Road South Morang,
VIC 3752
Phone: (03) 840 71400
Email: info@plentyroadhealthservices.
Monday to Friday 9:00am—3:00pm
Saturday and Sunday: Closed
Public Holidays: Closed
©2024. Amit Medical Group. All Rights Reserved.